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ONLINE CUSTOMER SERVICE LAUNCHED!

24th Apr, 2020

We just started an "ONLINE/VIDEO-CHAT CUSTOMER SERVICE" .

ONLINE CUSTOMER SERVICE LAUNCHED!

We are very happy to announce that we just started an “ONLINE/VIDEO-CHAT CUSTOMER SERVICE” using Instagram’s video-chat. This is due to the current situation we are all in.
Of course, we would like to meet face to face, but now we must all work together – remotely – to defeat this unfavorable condition.

You will be able to experience and enjoy the details, textures, colors and sizes of each product.
It is our first trial, so there may be some complications, but we will give 100% to provide you with a great shopping experience!

<HOW TO>
Please make an appointment through the Contact Form on our HP, or DM is on Instagram with the information below:

-Your name
-Desired date and time *Only Monday – Friday 10:30-19:30 (Japan time)
-Choose language (English/Japanese)

We will reply to schedule a meeting with you as soon as possible.

<ATTENTION>
-Please follow @kicsdocument. We will use Instagram’s video-chat. Every customer who has an IG account is able to use it. (English or Japanese only. )

Stay strong, take care of yourself and don’t hesitate to contact us if you have any questions.

Love,
Kics Document. team